The Product Owner is a member of an Agile Team that represents the voice of the customer. This is an important role responsible for responsibility and decision-making in the development of products.

Responsibilities: Working with the Product Manager and other stakeholders (including other Product Owners and the team) to define, prioritize, and manage the product backlog.
Goal: Ensuring the solution effectively addresses customer and business needs while maintaining technical integrity.
Context: Our business unit has a product vision, strategy, and a 3-year roadmap. The success of the roadmap and strategy is based on multiple product initiatives being successful. This role will play a key role in ensuring this success.
Market Insight: He or she will understand the customers and potential customers, as well as the wider industry.

Essential Duties and Responsibilities

Roadmap and Planning

Ownership: Owning the 1-3-month roadmap across KLI's product portfolio, including discovery, design, and delivery, by working with the right team members and stakeholders.
Agile Cadence: Participating in Agile/SAFe cadence to progress towards business/PI objectives as laid out per the product vision and roadmap.
Planning: Participating in mission and PI briefings as part of SAFe agile planning and picking up requirements for the team. Participating in PI planning, sprint planning, and team ceremonies.
Demos: Leading PI/Sprint demos of new product development toward internal stakeholders.
Delivery Preparation: Leading Week start meetings to get initiatives ready for delivery and PIs.

Backlog and Requirement Management

Prioritization & Management: Backlog prioritization & management.
Requirements: Gathering and prioritizing product requirements based on customer, stakeholder feedback, data, and market research.
User Stories: Writing user stories and bringing them to be ready for PI planning. Making user stories ready for sprint planning.
Team Backlog: Prioritizing the team backlog.
Process Improvement: Reviewing and improving the process of backlog management across the product portfolio.

Communication and Risk Management

Communication: Communicating the product vision, roadmap, and PI goals to stakeholders and team members.
Main Contact: Acting as the main point of contact for stakeholders, addressing queries, and providing updates on product development progress.
Progress Monitoring: Overseeing and reporting on roadmap progress and performance metrics.
Risks: Identifying, mitigating, and escalating risks as needed.
Documentation: Providing insights and documentation of project requirements and scopes.

Product Delivery and Improvement

Independent Management: Managing product roadmap schedules and product delivery independently.
Cross-functional Collaboration: Collaborating closely with cross-functional teams to ensure successful product delivery.
User Value: Ensuring user value by conducting business acceptance at the user story level. Helping with user validation of features.
Data-Driven Decisions: Supporting with data analytics on features and customers related to the usage of our product and its features to inform the future product roadmap.
Product Performance: Continuously evaluating product performance and implementing improvements.
Support (Keeping the lights on): Supporting with issues and bugs management as part of the backlog management across our product portfolio.

Other Duties

Supporting with managing vendors involved with product development.
Performing other duties as assigned by the supervisor towards advancing the product vision and strategy.

Functie-eisen

Education* Bachelor's degree in business, Computer Science, or a related field or equivalent. * Relevant certifications (e.g., Certified Scrum Product Owner, Agile Certified Product Manager) are a plus. * Continuous learning in product management methodologies and industry trends.
Experience* At least 5 years of experience as an Agile Product Owner. * A proven track record of successful product ownership of a software or web product portfolio. * Managing large, complex initiatives to transform ways of working and tech platforms in a high-tech development environment with multi-functional teams following SAFe/Scrum methodologies. * Proven experience working in Agile environments and collaborating with development teams. * Demonstrated success in defining and delivering high-quality products that meet customer needs. * Experience in market research, user testing, and gathering customer feedback.

Additional Knowledge (Beneficial but not necessarily required)

* Knowledge in the development of research applications. * Knowledge in the domain of legal tech. * Knowledge of SOLR search engine and search use cases.

Other Knowledge, Skills, Abilities, or Certifications

* Strong analytical and problem-solving skills with a customer-centric mindset. * Profound knowledge of the agile way of working. * Very good team player and interaction skills. * Ability to work independently and naturally curious. * Excellent oral and written communications skills in English. * Familiarity with data analytics tools like Google Analytics, Pendo. * Proficient with team communication applications (Slack, MS Teams, etc.). * Comfortable with Jira, Confluence, Microsoft Office Suite (Project, Word, Excel, PowerPoint, Teams, Outlook).
✈️ Travel Requirements and Work Environment
Travel: Occasional travel may be required (<10%).

Work Environment: A combination of working remotely with an office environment. We work in our office 2 days in a week.

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