IFS Specialist (Business and Customer support) - Hybrid

Are you a customer-focused professional with a passion for problem-solving and a knack for coordinating multiple tasks? Then this Customer Service Specialist role might be your perfect match. You will be the main point of contact for our client, a dynamic international company. In this role, you'll play a crucial part in ensuring customer satisfaction and smooth operation. This is a fantastic opportunity to join a growing company, develop your skills, and advance your career.

We are searching for a highly motivated and experienced Customer Service Specialist. Do you fit the profile?

• 2-5 years of experience in a customer-facing role
• Bachelor's degree in business management or a related field
• Fluent in English, other EU languages are a plus
• Experienxed with SAP and Oracle systems
• Excellent communication, problem-solving, and organizational skills

As a Customer Service Specialist, your day-to-day tasks will include managing customer requests, coordinating with different departments, and ensuring timely order processing. Here's a glimpse into your typical day:

• Process customer equipment orders and manage backorders to meet installation dates
• Coordinate with the technical department, maintenance contract service, and field service engineers
• Collaborate with field service sales for order processing, shipment deliveries, and invoicing
• Handle customer requests for invoices and provide information to credit management
• Monitor hardware orders, service contracts, and repairs, ensuring accuracy and efficiency

Our client is a leading international company with a strong reputation for innovation and customer service. You'll be part of a collaborative and supportive team. Here's what you can expect:

• Work in a modern office environment in Amsterdam.
• Be part of a growing company with opportunities for professional development.
• Enjoy a collaborative and supportive team environment.
• Benefit from flexible working hours tailored to your needs.
• Contribute to a company culture that values both its employees and customers.

Ready to take on this challenging and rewarding role as a Customer Service Specialist? Apply now and let's discuss how you can become a valuable member. We look forward to hearing from you.

Multilingual Team

Recruiter

Vragen over deze vacature of functie? Aarzel niet om ze aan mij te stellen.

This is how applying for a job is done via Randstad. Find out how we can help you find a job.