callcentermedewerker vacaturesin s heerenberg

Are you ready to empower management assistants and drive operational excellence? As an MSO Team Lead, you elevate your team's performance while optimizing processes. Join Randstad Professional and make a tangible impact on senior management support.

In this dynamic MSO Team Lead position, you take charge of people development and operational leadership. You build a High Performing Team, foster an open feedback culture, and ensure seamless alignment with senior management expectations. You stay closely connected with the Management Support Community to implement best practices and break down silos across the organization.

• Coach and mentor management assistants to maximize their potential and ensure success in their roles.
• Execute the annual Development & Performance cycle utilizing a 360° feedback method.
• Advocate for your team's needs and ensure their voices are represented in decision-making processes.
• Drive process improvements and optimize daily secretariat workflows for maximum efficiency.
• Lead the recruitment, selection, and onboarding process for new management assistants.

Functie-eisen

You are successful when...

• You hold a Bachelor's degree (HBO) or operate at an equivalent level based on work experience.
• You have at least 10 years of proven leadership experience within management support in an international environment.
• You are fluent in both spoken and written English and Dutch.
• You have excellent command of Microsoft Office 365 and the technical skills to facilitate hybrid meetings.

Competenties

As an MSO Team Lead, your strength lies in stakeholder management and building bridges across departments. You have a genuine passion for coaching and mentoring, effectively guiding your team through a fast-paced environment. Your proactive and result-oriented mindset makes you a true role model for collaboration and professionalism. You handle sensitive information with the highest level of discretion and effortlessly translate strategic policies into actionable team objectives.

Arbeidsvoorwaarden

Terms of Employment

At Randstad Professional, you combine the security of a reliable employer with the variety of high-impact assignments at leading organizations. As a Learning Program Manager on a consultancy basis, you receive:

• A contract with Randstad Professional with a competitive salary tailored to your knowledge and experience.
• 25 vacation days per year based on a 40-hour workweek, plus 8.33% holiday allowance.
• A solid pension scheme and a flexible mobility arrangement (travel allowance)
• Unlimited access to training, certifications, and personal development programs through the Randstad Academy.
• Personal guidance from a dedicated Talent Manager and access to an active network of IT, Data, and L&D professionals.

Ready to shape the future of IT and data talent? As a Learning Program Manager, you design, deliver, and optimize high-impact learning journeys that empower professionals to excel in a rapidly evolving digital landscape.

In this role at Randstad Professional, you take end-to-end ownership of strategic development programs for IT and data specialists. You translate organizational transformations into practical learning interventions, helping teams adopt new ways of working while boosting engagement and performance. Working side by side with business leaders, agile teams, and subject-matter experts, you turn ambitious learning goals into measurable impact.

• Own strategic programs end-to-end: Lead flagship trajectories such as the IT & Data Onboarding Program, Gateway Graduate Program, and IT Architect Excellence Program, aligning every step with broader business transformations.
• Design impactful learning experiences: Build learner-centric curricula through strong instructional design, integrating participant feedback to maximize knowledge transfer and engagement.
• Facilitate and coach: Lead interactive workshops, kick-offs, and learning sessions yourself while enabling fellow facilitators to deliver high-quality interventions.
• Partner across the organization: Collaborate closely with business leaders, agile teams, and expert trainers to align learning initiatives with strategic priorities.
• Drive operational and continuous excellence: Oversee scheduling, logistics, communications, and resources while analyzing effectiveness data to continuously refine program outcomes.

Functie-eisen

You are successful if...

• You hold a Bachelor’s or Master’s degree in Education, HR, Communications, Business Administration, or a related field.
• You have proven experience managing learning programs, instructional design, or organizational development trajectories.
• You have led complex learning or organizational change projects from initial design through execution and evaluation.
• You communicate fluently in English, both verbally and in writing.

Competenties

Competencies

• Proactive and self-driven: You spot opportunities to elevate learning journeys early and take initiative to turn ideas into concrete action.
• Collaborative connector: You build strong partnerships across diverse stakeholder groups, bridging the gap between business leaders, agile teams, and trainers.
• Structured with an eye for detail: You keep oversight across multiple parallel programs, ensuring smooth logistics and consistent quality in every deliverable.
• Engaging facilitator: You bring clarity and energy to workshops and kick-offs, inspiring both learners and fellow trainers to grow.
• Analytical and adaptable: You translate feedback and program metrics into smart improvements, thriving in environments undergoing organizational change.

Arbeidsvoorwaarden

Terms of Employment

At Randstad Professional, you combine the security of a reliable employer with the variety of high-impact assignments at leading organizations. As a Learning Program Manager on a consultancy basis, you receive:

• A contract with Randstad Professional with a competitive salary tailored to your knowledge and experience.
• 25 vacation days per year based on a 40-hour workweek, plus 8.33% holiday allowance.
• A solid pension scheme and a flexible mobility arrangement (travel allowance)
• Unlimited access to training, certifications, and personal development programs through the Randstad Academy.
• Personal guidance from a dedicated Talent Manager and access to an active network of IT, Data, and L&D professionals.

Wij zijn op zoek naar gemotiveerde chauffeurs met een groot verantwoordelijkheidsgevoel, die graag aan de slag willen voor de marktleider in beton. Veiligheid staat hoog in het vaandel en met de juiste opleiding op zak word jij ingezet om betonmortel te leveren voor de mooiste bouwprojecten. Hierbij moet je denken aan bruggen, viaducten, wegen maar ook vloeren en wanden. Deze werkzaamheden vinden plaats in het gehele land. Jij bent het visitekaartje van de centrale en blijft altijd rustig onder alle omstandigheden. Je werkt op doordeweekse dagen overdag, maar ook een nachtstort of weekendwerk kan af en toe voorkomen.

Jij bent voor ons de ideale kandidaat als je voldoet aan de onderstaande punten:

Je begint de dag om 6.00 of 7.00 uur vanaf de centrale en tijdens een bak koffie krijg je alle informatie over het eerste losadres. Nadat je de betonmixer hebt gecontroleerd en voorbereid, laad je de wagen met betonmortel en rijd richting het eerste losadres. Zodra je aankomt bij het eerste adres los je de betonmortel in overleg met de uitvoerder op de aangewezen plaats. Het werk is niet heel fysiek, maar je bent wel verantwoordelijk voor jouw lading en de toezicht hierop.

Na het lossen rijd je weer terug naar de centrale, waar de volgende opdracht op jou staat te wachten. Deze werkzaamheden vragen voornamelijk geduld, zorgvuldigheid en je moet beschikken over uitstekende rijvaardigheden. Zodra alle ladingen zijn weggereden, rond 17.00 of 18.00 uur, maak jij de wagen goed schoon. Wanneer de betonmixer paraat is voor de volgende dag dan zit jouw werkdag erop.

Deze opdrachtgever is een van 's werelds grootste geïntegreerde producenten van bouwmaterialen en -oplossingen, met leidende marktposities in cement, aggregaten en beton.

Kun jij je helemaal vinden in deze vacature? Solliciteer dan snel!