Are you a bilingual (Dutch and English) problem-solver with a passion for logistics? We are looking for a resilient customer service representative to join an international team. In this front-office role, you are the vital link between operations and cliënts. You won’t just process orders: you will dive deep into inquiries, resolve complex issues and suggest structural improvements to management.
- 04 juni 2026
- vacaturenummer: 740113
Join a global leader in logistics
Veenendaal
Grow in a multicultural team
A permanent contract upon proven suitability.
€17,45 per hour
A permanent contract upon proven suitability.
As a customer service representative, you will be the reliable heart of our customer service, handling everything from daily questions to complex puzzles for global cliënts. You are a proactive and disciplined professional who thrives in a multicultural environment and stays calm under pressure to reach every goal.
- Resilient: Calm and effective under pressure.
- People person: Strong social and connecting skills.
- Minimum Required Experience: 3+ years of Operations experience in a similar role.
- Strong communication skills (verbal and written) in Dutch and English.
As a customer service representative, you are the go to person for our cliënts. You will be a professional problem solver: one moment you are processing orders, and the next you are diving into a complex puzzle to help a customer out. You will use your Dutch and English skills daily via phone and mail, keep everything
- Answering Customer Questions.
- Solving Problems.
- Processing Orders.
- Keeping Track of Information.
- Improving the Way We Work.
- Emailing & Calling Clients.
- Promoting a Safe Workspace.
The company operates as a major logistics hub that provides advanced supply chain solutions, specifically focusing on the global distribution of telecom products like cables and internet routers. The facility manages the end-to-end warehouse process, including the efficient picking, packing, and shipping of technical components for international market leaders. This is a company that really feels like a community. The team is friendly, open, and always ready to help new colleagues. You will work in a positive environment where everyone is welcome and your ideas actually matter.
Apply today if you are ready for a new challenge as a customer service representative!
Marjolein, Sanne & Nasra
Intercedent
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