Customer Support Specialist

are you an administrative talent who speaks fluent English and either French or German? Are you available to start immediately? Join an international team at a stunning office location on the Koninginnegracht in The Hague!

• language skills: fluent in English and French OR English and German (both written and spoken).
• experience: previous experience in a customer service or office/B2B environment.
• systems: familiarity with SAP and/or CRM tools (e.g., HubSpot) is a strong plus.
• traits: detail-oriented, proactive, and a true team player.

as a Customer Support Specialist EMEAI, you will be the go-to contact person for customers, as well as the sales and marketing teams at Arlon Graphics. You will ensure that everything behind the scenes runs smoothly. Your main responsibilities will include:

• customer contact: Handling daily customer inquiries via phone and email regarding product information, pricing, and orders.
• order management: Entering orders accurately and maintaining up-to-date customer records in SAP.
• logistics & complaints: Coordinating logistics and handling customer complaints professionally.
• team Support: Assisting Regional Sales Managers and Marketing Specialists where needed.

you will join a global leader in premium vinyl solutions, based at their stunning EMEAI headquarters in the heart of The Hague. You will work in a newly renovated, monumental manor house that perfectly blends a classic, chic look with modern office facilities. Located within walking distance of Central Station, you will become part of a vibrant, multicultural, and high-energy team where English is the primary language.

Enthousiast geworden? Solliciteer dan direct!

Vera Hogetoorn & Milou Wieringh

Intercedent

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