Front office employee

Are you a bilingual (Dutch and English) problem-solver with a passion for logistics? We are looking for a resilient customer service officer to join an international team. In this front-office role, you are the vital link between operations and cliënts. You won’t just process orders: you will dive deep into inquiries, resolve complex issues and suggest structural improvements to management.

As our new administrative assistant, you will be the reliable heart of our customer service, handling everything from daily questions to complex puzzles for global cliënts. You are a proactive and disciplined professional who thrives in a multicultural environment and stays calm under pressure to reach every goal.

• Resilient: Calm and effective under pressure.
• People person: Strong social and connecting skills.
• Minimum Required Education: Intermediate Vocational Education in logistics, supply chain management or equivalent.
• Minimum Required Experience: 3+ years of Operations experience in a similar role.
• Strong communication skills (verbal and written) in Dutch and English.

As our administrative assistant, you are the go to person for our cliënts. You will be a professional problem solver: one moment you are processing orders, and the next you are diving into a complex puzzle to help a customer out. You will use your Dutch and English skills daily via phone and mail, keep everything organized and even brainstorm with management on how to do things better. It is a fast paced, hands on role where you truly make an impact!

• Answering Customer Questions.
• Solving Problems.
• Processing Orders.
• Keeping Track of Information.
• Improving the Way We Work.
• Emailing & Calling Clients.
• Promoting a Safe Workspace.

This is a company that really feels like a community. The team is friendly, open, and always ready to help new colleagues. You will work in a positive environment where everyone is welcome and your ideas actually matter.

• Safety First: We take care of each other so everyone goes home healthy every day.
• Be Inclusive: We welcome different backgrounds and respect everyone's talents.
• Make a Difference: We work in an honest way to help our people and the planet.
• Change the Game: We use the newest technology to solve difficult challenges.
• Deliver Results: We focus on being fast, efficient, and the best at what we do

Apply today if you are ready for a new challenge as a administrative assistant!

Nasra, Marjolein en Sanne

Any questions about this vacancy or the role? Feel free to ask!

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