• Gouda
  • 40 uur
  • HBO
  • € 2600  per maand
solliciteer via YACHT

Customer Service & Distribution medewerker


  • 07 februari 2018
  • Gouda
  • 40 uur
  • HBO
  • € 2600  per maand

functieomschrijving

  • 07 februari 2018
  • vacaturenummer: 9049809

1.    Receive and process sales orders (including invoicing) in an efficient, professional & timely manner; make sure that orders placed are 
       aligned with defined allocations (when applicable); provide customers with a regular update on their outstanding orders portfolio. 
2.    Handle claims & returns in an efficient, professional & timely manner.
3.    Share relevant information with internal stakeholders (Commercial, Finance, Demand & Market Operations, ...) on a regular basis, such as
       status/alerts on order portfolio execution as well as market intelligence insights gathered through customer feedback. 
4.    Collaborate with logistics providers, to monitor deliveries and solve-out problems.
5.    In rotation with colleagues, ensure guard service by phone for emergencies outside working hours.
6.    Contribute to continuous improvement by monitoring performance and participating to Supply Chain & Customer Service projects & 
       initiatives as needed.

 

Functie-eisen

Education:  
MBO – HBO level. 

Experience & knowledge: 
• 1-2 years of experience in sales administration
• Functional/technical competencies: good level required in Word, Excel and Outlook, good experience in SAP is mandatory.
• Behavioral competencies (key soft skills):
   - Communication skills, both written and oral, as well as listening skills
   - Adaptability, reactivity, autonomy, result-driven
   - Organization, anticipation, prioritization, rigor, client-focused
   - Capacity to handle stress in emergency situations.
• Leadership competencies:
   - Ability to act for change and make decisions
   - Develop positive and constructive relationships transversally
   - Negotiation skills, ability to convince and find compromises satisfying for SP.

Language: 
Fluent in reading, spoken and written Dutch and English.

Arbeidsvoorwaarden

Marktconform

Bedrijfsinformatie

Klant van Yacht

Contactinformatie

Voor meer informatie neem je contact op met Zeycan Baykal via telefoonnummer 06-10522325

Werken voor Yacht
Yacht is dé organisatie van en voor professionals. Wij verbinden professionals en organisaties die het verschil willen maken. Ons doel is optimaal resultaat: jou als professional uitdagend werk bieden waarmee jij de organisaties van onze opdrachtgevers blijvend verbetert. Behoor jij tot de beste professionals in jouw vak? Wil je samen met vakgenoten het verschil maken bij toonaangevende organisaties? Dan willen we jou graag leren kennen.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Deze vacature wordt via YACHT aangeboden. Het solliciteren en verdere contact verloopt via YACHT.