- 02 november 2018
- vacaturenummer: 87485
Do you enjoy working in an international environment and the communication with clients? Then this might be a great place to start working and to meet and work with other international colleagues. For our client, an international inbound Customer Service Center in Amsterdam, Randstad Multilingual is looking for full-time Swedish or Norwegian speaking Customer Service Representatives for the Business to trade department (B2T).
In this role, you answer travel related questions from trade clients via phone, chat and email.
You will be working for a globally known airline company. Aside from working in a dynamic industry, you will also be working with a lot of other international colleagues. This company dedicates time and effort to their employees and is looking for motivated candidates that want to build a career in the service/travel industry.
For this position, we are looking for eager, empathic and enthusiastic people. You will be informing your trade clients on flight fares, availability, schedules and other travel related enquiries. In this role, you can expect questions about reservations, bookings, cancellations and complaints that need to be handled accordingly.
You promote the products of the company by cross selling their services and you are an involved person who makes sure customers get the best level of service possible.
- You speak Norwegian or Swedish on a (near) native level;
- You are fluent in English;
- You have a service minded nature and enjoy helping others
- You are available to work 40 hours per week (also during evenings and weekends);
- You have some experience in customer service or tourism industry;
- You already live in the Netherlands and have a BSN.
We offer a 7 month contract and a salary of € 1910,- gross per month (based on 40 hours per week). After the 7 month period there is a possibility to prolong the contract.
Are you willing to go for the extra mile to exceed the expectations of the trade clients?
We are excited to receive your application through the Randstad website, with your English CV. Please note that we will only reply to successful applications, within 4 working days.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.