• AMSTERDAM
  • 40 uur
  • MBO, HAVO, VWO
  • € 1700 per maand

Multilingual Customer service representative


  • 01 oktober 2018
  • AMSTERDAM
  • 40 uur
  • MBO, HAVO, VWO
  • € 1700 per maand

functieomschrijving

  • 01 oktober 2018
  • vacaturenummer: 84777

The customer support professional will be responsible for taking inbound calls from prospective customers with regards to sports, fashion, household appliances or electronic accessories, handling customer inquiries in a professional manner while providing the highest level of technical/customer service.

Our offer:
-Start salary of 1700€ gross a month, plus different bonus
-Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
-Fully paid training
-An exciting full time job in a young international environment
-Possibilities for quick development and promotions
-Pension plan
-Fixed start date in October or November, depending on the language that you speak.

Job description:
As a technical support professional, your mission is to solve each case quickly and easily and create amazing experiences for every customer. You consult and partner with our customers to diagnose and resolve their complex questions and issues. You listen, ask questions and make customers' technical issues yesterday's news.

Requirements:
Our most successful employees are customer focused, patient and friendly. They like to be experts in their fields, are natural problems solvers, and are - above all else - great communicators.
- Intermediate vocational education (MBO)
- You have strong typing and PC skills
- Fluency in English and one of these language: French, German, Danish, Dutch or Flemmish
- Software related knowledge and aptitude a plus
- You are interested in sports and you enjoy different sports activities
- Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
- Excellent customer service and enjoy working in a team environment.
- Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.
- You currently live in the Netherlands or have specific relocation plan.

We look forward to receiving your application through the Randstad.nl website, with your English CV.You can expect us to give you a short phone call after we receive your application. But,please note that we will only reply to successful application.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

contact

Randstad Multilingual Recruitment
multilingual@nl.randstad.com