• 40 uur
  • HBO
  • € 2800 - € 3300 per maand

Orderdesk Officer / Customer Service Representative

  • 09 november 2018
  • 40 uur
  • HBO
  • € 2800 - € 3300 per maand


  • 09 november 2018
  • vacaturenummer: 81595

Orderdesk Officer

Your contribution to something big:

  • You ensure customer satisfaction by providing information via phone or email, offering assistance, processing/altering the purchase orders requested by the customers in the respective order management systems (ERP: SAP, CRM, Internal tools);
  • Offering customer support through the whole ordering activity, before and after sales;
  • Solving potential customer complaints according to the procedures and work instructions in a complete and accurate manner;
  • Building up good relationships with customers (B2B) and the internal stakeholders involved.

What distinguishes you:

  • Experience in this function is a plus even though detailed training on the job will be arranged in order to familiarize you as a new team member;
  • Native Dutch with good communication skills and customer oriented mindset;
  • The knowledge of English and French at an advanced level;
  • Experience in a customer service environment;
  • Experience with the SAP ERP/CRM solution for sales processes and order management is a plus.
  • Accurate way of working;
  • Is able to ensure progress under pressure.

Your future job location offers you:

  • A challenging position with development potential within a growing dynamic organization and excellent conditions of employment and opportunities for training and development suitable with Bosch’s focal point of quality.

Make it happen
Interested? Apply online.
For more information you can contact:  Sabina van Kessel-'t Hart Tel: + 31 (0) 475 426 806, sabina.van.kessel@nl.randstad.com

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


Sabina van Kessel-'t hart