- 14 augustus 2018
- vacaturenummer: 74929
For SABIC Bergen op Zoom we are looking for a Customer Service Specialist Italy to work in the European Customer Service Center located in Bergen op Zoom in the Netherlands.
- Manage the Order to Delivery process by helping customers with inquiries related to orders, deliveries, invoicing, claims, e-business services etc.
- Ensure timely resolution on customer issues.
- 'Own' the customer, and pro-actively provide support in service and logistics.
- Participate in projects optimizing CS processes and drive teams metrics that are directly linked to customer satisfaction.
- Next to customer interaction, the position requires daily contact with our sales organization and close co-operation with various departments in our headquarters in Bergen op Zoom as well as our logistics organizations and partners around Europe,
- At least a Bachelor degree or equivalent.
- Excellent Italian and English language skills
- Pro-active multitasking mindset
- Immune to stress
- Excellent Microsoft Office & computer skills
- SAP experience is a big plus
We're looking for a candidate who resides in the Netherlands, preferably close to Bergen op Zoom.
If you meet the above requirements, please send your English resume and motivational letter to sabicflexcenter.boz@sabic.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.