- 12 oktober 2017
- vacaturenummer: 7291
We are Arvato. High profile companies rely on us to provide an outstanding experience for their consumers. For our client Rituals we are looking for new colleagues in Amsterdam. Do you have Rituals DNA and would you like to work in the city centre of Amsterdam? Then keep on reading!
At any given moment of every single day there are countless beautiful and meaningful moments we tend to overlook due to the routines of everyday life. The goal of our client is to help it’s consumers to find moments of joy in everyday life by turning daily routines into more meaningful rituals. As a General Consumer Support Employee you will provide conscious, personal support to German / English / Dutch consumers of Rituals home and body products. You can expect to answer questions via with regards to products, online orders, delivery status, payments and returns via telephone, e-mail and social media. Your goal is not to sell beauty, but to make the consumer feel good.
Why work at Arvato?
1. Your work matters
You are the backbone of our company as you help to solve problems and provide a great
experience for the consumers of Rituals. Every bit of your work makes a real difference in making a consumer happy. You represent our client Rituals: a well-known retail company in home & body cosmetics.
2. Great team
You’ll be joining a friendly and enthusiastic team, passionate about Rituals products and consumer care. We welcome people of different backgrounds, experiences and perspectives. After all, we can only deliver the best service with colleagues who are as diverse as the consumers we serve.
3. Benefits and perks
Employees are Arvato’s most important asset. That’s why we take great care of our team. Not only do we offer a competitive salary, we also offer discounted gym memberships, fun events, education opportunities, travel costs reimbursement and more.
• You can persuade us why you have affinity with Rituals
• German is your near native language, next to this you have great oral and written skills in a second language English or Dutch
• You are good in listening, summarizing and asking the right questions
• You are strong with problem analysis
• You are able to deal with several computer systems at the same time
• Social media experience is an advantage
• You are able to attend a fulltime two-week (paid) in-house training
• You can attend a two-week (paid) training starting a.s.a.p. 2017
Are you available for 30-36 hours per week and do you recognize yourself in the job description? Then do not hesitate to react to this position! We looking forward to hearing from you.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.