• 16 mei 2022
  • vacaturenummer: 524783

Are you looking for a job in HR and do you have a collaborative and innovative mindset? Then this job might be for you, since Dow Benelux is looking for a Workforce Administration Representative.

Want to know more about this position? Keep on reading!

A monthly salary between €2.600 - €3.400

A full time position for 36-40 hours per week

Travel and tunnel expenses reimbursed

A platform (Good HabitZ) with e-learnings

It is important for the Workforce Administration Representative to have good communication skills in order to communicate with people from various fields.

Next to this, you have:

  • A Bachelor’s degree, preferably in Human Resources
  • Knowledge of HR practices
  • Fluency in English & fluency in German, French, Spanish, Dutch or Italian

As a Workforce Administration Representative, you act as the first contact for workforce administration inquiries across various disciplines. The Workforce Administration Representative is empowered to support and perform transactional activities required to enable HR business processes and drive a best in class Employee Experience. You also may act as a resource for less experienced staff.

Other tasks for the position of Workforce Administration Representative are:

  • Processing all employee lifecycle (Onboarding, Job changes, Personal Data changes, Reporting and Terminations) related transactions from onboarding to separation.
  • Acting as primary point-of-contact for workforce administration inquiries (via phone, chat, and eRequest), identifying and delivering solutions to employees and People Leaders.
  • Delegating and escalating queries as appropriate, but remains responsible through completion.
  • Tracking progress, and provides continuous feedback to requestors on status of their queries.
  • Engaging in improving Service Now Knowledge Base and Case Management content for their assigned discipline, based on experience.
  • Supporting oversight of service operations by responding to service demands as they arise (e.g., volume of calls, staff absence, chat and eRequest queries, etc.).
  • Engaging in and drives overall continuous improvement processes (e.g., to reduce inquiry volume)

Dow Benelux constantly works on innovation. They do this by combining scientific insights with their technological knowledge. The beating heart of Dow Benelux is in Terneuzen, Zeeuws-Vlaanderen (Zeelandic Flanders, the Netherlands). With its 17 plants and about 3,200 employees, Dow Terneuzen is the second largest production site of The Dow Chemical Company. As the largest employer in Zeelandic Flanders, Dow contributes to the economic and social success of this region.

Are you enthusiastic about the vacancy for the position of Workforce Administration Representative? Apply directly via the application button!

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