• 14 oktober 2021
  • vacaturenummer: 493036

Are you a people person who loves fashion as well? Do you speak French OR German? Do you want to work flexible between 12 to 38 hours per week, where you decide your own working hours per week?

Then we have the perfect opportunity for you!

Hybrid working after training (only in NL)

Flexibel working hours, you decide!

20% Discount for the whole collection of H&M!

You have already gained experience in the customer service and you really enjoy doing this. You have good communication skills in French or German and English and you know how to create the best experience for the customer. You are also flexible. Furthermore, H&M ensures that you develop your talents through on-site training for 3 weeks. A salary of €10.36 gross per hour, surcharge on Sundays of 50% and for the shopaholics among us, 20% discount on online purchases and 25% discount in German and Belgian H&M stores!

  • Interested in fashion;
  • Willing to give the best customer satisfaction;
  • French: Available to start one week training on the 25-10 or 08-11 (Mon – Fri from 8.00-16.30) OR;
  • German: Available to start 1,5 week training on 22-11 (Mon – Fri from 8.00-16.30).

For H&M we are looking for Customer Service Agents who will start their, 1 week, full time training 28-10-2021 in Maastricht. The training will be from Monday till Friday 08.00 till 16.30 o’clock. When you completed the training you can work flexible with your preferred hours (20 – 38 per week). For the German market you can choose your flexible hours between 12 and 38 hours per week.

You will be the first point of contact for the clients, and make sure to provide the best service and solutions regarding customer queries.

  • First point of contact for the French OR German Market;
  • Handling Incoming calls and emails;
  • Provide the best Customer service and think in solutions, to create a great customer journey!

The training will be given in the office in Maastricht. The first 3 weeks after the training, you will work in the office as well. After that period, working from home, if you are living in The Netherlands, is possible in consultation you’re your team leader.

Openings hours: Monday to Friday from 08.00 to 21.00 o’clock, during the weekend from 09.00 until 17.00 o’clock.

Are you an experienced Customer Service Agent? Do you speak fluent French and is your English also on a good level? Than join the H&M family!

  • Complete paid training;
  • Hybrid working possible, if you are living in The Netherlands;
  • Awesome atmosphere and great colleagues!

Do you recognize yourself in above profile and are you looking for a flexible job in the Customer Service branch? Send us your application and motivation letter, or apply through the “Sollicitatie” button!

If you have any questions, do not hesitate to contact us 043 329 17 10

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