• 28 september 2021
  • vacaturenummer: 490653

Are you customer and service focused? Do you have experience in order management and do you have strong communication and problem solving skills? Are you fluent in German and English? Then we are looking for you!

We are looking for a customer service candidate who can start asap to work for our client in Breda. Interested? Please read the job description below to find out more about this Customer Service role in Breda.

€ 2.414 - € 2.736 gross per month

Company based in Breda

Fulltime position, 40 hours per week.

International organisation specialized in medicine

Long term

You are the right fit for this job if you have experience in a customer service role. Also experience with issue handling in a supply chain environment is necessary. Other requirements are:

  • Fluency in English, both in oral and written communication + excellent level German is required.
  • You have strong communication and problem solving skills
  • You have the ability to set priorities and timely escalation

As a Customer Service employee you are responsible for a wide range of customer care and customer management activities. In this position you are the first point of contact for customers and sales offices. Also you will be handling credit, debit and return orders.

In the field of customer care you are responsible for handling all the inbound and outbound contacts, such as phone calls, e-mail and fax. The core of this position is to build and maintain internal and external relationships with affiliates, physicians, pharmacists, wholesalers, hospitals and distributors. You have to exchange complex information with customers to solve their problems within Amgen’s procedures. Also you will provide ongoing support to make sure that the customers are satisfied.

It is an American organization which specializes in biotechnological medicines, with a powerful sense of a shared purpose towards its mission: “To Serve Patients.” The company receives its products as semi-manufactured goods, which are then packed country-specific, stored and eventually shipped to various countries worldwide.

If you are interested in this job opening, you can apply by clicking the “Solliciteer” button below. Your application will be sent to us directly. Please add an up to date resume in English to your application. If you have any questions please contact us.

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