• 08 oktober 2021
  • vacaturenummer: 486780

Have you always had an affinity with the latest technological and digital developments? Then this job as support specialist is the right job for you!
The Connect Mobility Department merges the technical world with the ambition to strive for great customer delight.

Direct employment

€ 2.264

International Atmosphere

Working from home

Fulltime

Personal growth plan

Technology is getting more important everyday. And this company is no exception! It is the first company that introduced an app that connect the user to their car!

You should definitively have affinity with technology, but we don't expect you to know everything. Technology changes everyday, it is important that you enjoy working in a constantly changing and dynamic working environment.

Furthermore you enjoy solving problems and always strive for a great customer experience!

  • Affinity with technology
  • Great communication skills in German and English
  • You are able to work with different systems
  • Are willing to occasionaly work in the weekends
  • Customer minded
  • Ready to start between September en November

You are in charge of for incoming support requests. This can be by phone, email or live chat. You will serve all customers (B2C & B2B) and will provide support to users by specific knowledge and information.

With your experience, you will also participate in the future development of the app and services.

  • Accept incoming support requests
  • Communicate by phone, mail or chat
  • Register activities in tools
  • Report complex issues to a higher level

You are going to work in the biggest customer assistance center in the middle of Maastricht. The Customer Assistance Center is an international multicultural organization and you will be working in an international team!

From the office in Maastricht, we provide excellent assistance to our customers in Europe.

  • Multilingual
  • Multicultural
  • Dynamic environment

Do you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie" button below! If you have any questions, please do not hesitate to contact us!

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