For a global company located in Sittard, we are looking for a Technical Support Analyst for the German market. This company is a world leader in technical solutions! Their job is to optimize solutions for digital communication. Not only software solutions but also the hardware installation, will be guided during the whole process from beginning till assembling the screens.
- 24 september 2021
- vacaturenummer: 475742
Directly in contract from the company
Fun and relax work environment
Nice location, centrally located in Sittard
Monday morning breakfast, drinks & game room!
Great welcome package!
You will start asap with your new job as Support Analyst German. You have experience in Technical Support and are IT educated or highly interested in IT. You don't mind working in shifts.
- IT Education (MBO/ Secondary) pre;
- Good in German and English (written and spoken);
- Knowledge of CRM and Helpdesk Pro is an advantage;
- Good communicative skills;
- Hands-on mentality;
- You don't mind working in shifts.
You will be the first line support for the client. You will analyze customer queries, and you will provide the best advise regarding technical questions. You will help to solve various issues such as outage, configuration and installation of the software.
- Technical Support by e-mail and telephone;
- Answer questions,
- Recognize problems and offering solutions;
- Monitoring deadlines;
- Maintaining the customer database.
You will be working at the European headquarter. Your department and team will consist of international colleagues.
- International organization;
- Nice working atmosphere;
- Career opportunities.
Do you recognize yourself in this profile? Then apply today!
Use the “Solliciteren” button! If there are any questions, please contact us by phone!
This is how applying for a job is done via Randstad. Find out how we can help you find a job.
Glad you're applying! We review your application and assess whether you are suitable for the position and the company.
the first contact.
Our recruiter will call or email you. We will discuss your application and your career options.
we meet each other.
Have you never worked through Randstad before? Then we need some basic information from you. We invite you for a short introduction.
the job interview.
We will arrange the interview for the position you applied for. Or for another, perhaps more suitable, job!
your new job.
Congratulations! You are hired. We ensure that you start your first working day fully prepared.