albelli is best known for eternalizing the most beautiful memories , and they are looking to hire a new Swedish-speaking employee! You will reinforce their international customer service team. In the beginning you will work from home, but when is it possible again, you will be working from the office located in Ypenburg, The Hague. This job requires good communicative skills as you will be answering all sorts of questions from customers regarding their personalized photo products!
- 27 september 2021
- vacaturenummer: 469873
Salary of 12,40 per hour
24 - 40 hours per week
Long term vacancy
Customer care in an international team
You naturally want to help and assist people when needed, and you are eager to learn new things. You go above and beyond to satisfy the customers, and you feel responsible to provide the customer with the best possible experience! You are fluent in both English and Swedish. The main language spoken at albelli is English, but your customer contact will be in Swedish.
- Someone with a higher education and/or thinking level;
- You can speak and write Swedish at a native level, and you are fluent in English;
- Ready to start as soon as possible;
- Available for 24 - 40 hours / 3 - 5 days per week;
- Able to work in the evenings until 8PM sometimes;
- Some experience with customer contact (personal or by phone).
To provide the best possible service is one of the most important things for albelli. The customer service department is opened 5 days a week, and is all about delivering the best customer experience. Anytime and anywhere!
Working at this department you will answer questions about albelli's photo products, orders and deliveries. Customers might also contact you to ask for advice about certain products or services offered by albelli. The correspondence with customers will be through phone, E-mail and chat.
- Answering questions about products, orders and deliveries;
- Advising about the products and services;
- Phone, mail and chat contact with customers.
albelli is a fast growing, international e-commerce company in The Hague. They make a variety of products where you can print a photo on: mugs, calendars, photo books, you name it!
- Growing and dynamic work environment;
- International team;
- Working from home;
- A good, comprehensive full-time training.
Has this piqued your interest? An interesting job, a great team, and being a part of eternalizing memories for customers? Don't wait and apply for this job! If you have any questions about the job you can always give us a call or email us.
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