• 18 januari 2021
  • vacaturenummer: 453677

As the Senior Total Rewards Representative you act as the first contact for total rewards, compensation, and benefits inquiries across various disciplines. The role is empowered to support and perform transactional activities required to enable HR business
processes and drive a best in class Employee Experience. May act as a resource for less experienced staff.

A market-conform salary

An exciting full time job

An online platform (Good HabitZ) with e-learnings

Travel and tunnel expenses reimbursed

  • You have a Bachelor or Bachelor thinking level
  • You are fluent in English (C1/C2) a big plus if you are also fluent in German (C1/C2)

Acts as primary point-of-contact for total rewards, compensation, and benefits inquiries through different channels. Identifying and delivering solutions to employees and People Leaders.

  • Delegates and escalates queries as appropriate, but remains responsible through completion.
  • Tracks progress, and provides continuous feedback to requestors on status of their queries.
  • Engage in improving Knowledge Base and Case Management content for their assigned discipline, based on experience.
  • Supports oversight of service operations by responding to service demands as they arise.
  • Engages in and drives overall continuous improvement processes (e.g., to reduce inquiry volume)

Dow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.

Working for Dow is fun! Not only is the job interesting and challenging but you're rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl.