• 16 februari 2021
  • vacaturenummer: 453655

As the Logistic Service Coordinator within Dow you provide the day-to-day logistics support and expertise in arranging transport. Here you manage logistics issues, and resolve exceptions that occur in the transaction and execution of shipment orders within the material flow work process.

A market-conform salary

An exciting full time job

An online platform (Good HabitZ) with e-learnings

Dow can offer you a contract any time

Travel and tunnel expenses reimbursed

Meeting the customers requirements every single time is what keeps your fire burning! Ensuring on-time delivery and lowest cost-to-service product transportation to the final destination.

  • You have a Bachelor or Bachelor thinking level
  • You are fluent in English (C1/C2)

  • Monitor timely shipments by Logistics Service Providers from origin. Monitors systems transactional activity and resolves transaction failures. Monitors and checks the shipment creation process, arranges transport, checks compliance with loading date
  • Identify non-compliance of Logistics Service Providers and takes appropriate action and supports logistics Quality Measure
  • Resolves logistics issues in the material flow work process to ensure compliance with customer requirements.
  • Verifies if logistics capability versus special requirements can be matched. Responsible for accuracy of logistics data and accurate logistics charges.
  • Manages non-standard orders, changes and exceptions requiring different transport arrangements.
  • Processes high value or legally complex claims and determines correct course of action.
  • Communicates special delivery requirements to the carrier and finds alternative carriers

Dow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.

Working for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl.