• 22 januari 2021
  • vacaturenummer: 450621

Do you want to work as a customer service representative in a fast-growing, dynamic e-commerce company? Do you speak French on a (near) native level, and are you fluent in Dutch? Then this vacancy might be the perfect match for you!

A salary between 2200 and 2500 euro gross

First 3 months through Randstad, then at company.

A challenging job and an informal atmosphere

(Partial) travel cost reimbursement

You have experience in customer service, and speak French on a (near) native level. Next to that you are also fluent in Dutch. Patience, customer oriented and a real problem solver are all characteristics used to describe you.

  • You speak, read, and write French and Dutch fluently
  • You have at least an MBO4 level of education
  • You have at least 1 year of customer oriented experience
  • You are flexible, and available to work on evenings and weekends

Every day is different, but your main goal is to keep your customers happy by “surprising” them with your amazing service. This is not a typical call center position! As mentioned, every day is different, and you get a number different requests on a daily basis, which you help solve and answer. You are proactive and like to think along the wishes of the client, and next to that you sometimes even make up the offer for a big customer order.
More specifically:

  • You translate e-mails, parts of marketing campaigns, and product descriptions.
  • You answer questions through phone, email, whatsapp, and live chat.
  • You support internal departments and work closely with them
  • You help improve internal processes

This company is growing fast, which means that next to working hard, successes are celebrated regularly! Nice extra: employees get a discount on the company’s products! In this position, you will be working as a customer service representative at a company that was founded back in 2009, and has since grown exponentially and has even become a market leader in its sector. This company focuses on online sales of a number of different products. Today, the company counts almost 200 employees, who strive every day to make a difference.
You will get a temporary contract through Randstad for the first three months, and afterwards there is a chance of getting a direct contract at the company itself.

Are you excited and does this sound like your next career step? Then apply immediately through the button! Do you have some questions first? That’s also fine, you can also contact us about this. Randstad Multilingual | Tilburg | French | Dutch | Customer service