• AMSTERDAM
  • 40 uur
  • MBO, HAVO, VWO
  • € 1646  per maand
solliciteren

French Customer service representative


  • 09 februari 2018
  • AMSTERDAM
  • 40 uur
  • MBO, HAVO, VWO
  • € 1646  per maand

functieomschrijving

  • 09 februari 2018
  • vacaturenummer: 36560

The French Customer service representative will be responsible for taking inbound calls from prospective customers with regards to sports and electronic accessories, handling customer inquires in a professional manner while providing the highest level of technical/customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support.

Your tasks:
- Troubleshooting
- Offering customer service to end users/dealers in relation to a wide range of electronic products
- Answering emails from customers/dealers
- Ensure customer satisfaction by providing timely and accurate information.
- Logging detailed and accurate case notes to ensure optimal assistance for customers


The requirements:
- A Bachelor degee
- You have strong typing and PC skills
- Fluency in French and English language
- Software related knowledge and aptitude a plus
- You are interested in sports and you enjoy different sports activities
- Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
- Excellent customer service and enjoy working in a team environment.
- Well-organized, accurate, you are detail-oriented, professional and courteous with high self motivation.

Th offer:
- An exciting full time job in a young international environment
- Possibilities for development and promotions
- Health Insurance Benefits
- Bonus system
- Pension plan
- A monthly salary of 1646 euro per month

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

contact

Randstad Multilingual Recruitment
multilingual@nl.randstad.com
020-3420922