- 09 januari 2018
- vacaturenummer: 26650
For a driven and ambitious international business, with a healthy working environment, we are looking for a Customer Service Representative in Roosendaal. Beside English you are fluent in Turkish! Arabic or Spanisch is a pré.
The company is a world leader in the design and manufacture of high temperature cutting tools (Plasma & Laser) and Water-jet cutting tools. One might wonder, is this a technology based organization and does everyone have the knowledge of these tools? NO! The product is high-tech but most employees do not know how it works exactly, due to its complexity they will leave those technical aspects to the experts. What's important for you to know is that all the information needed is always just a phone call away, other departments will assist you in any questions that you do not directly know the answer to. At the office in Roosendaal there are six customer service colleges working closely together so you can imagine it to be an intimate work environment. It is a dynamic and young team (ages between 25 and 35 years old) with a lot of different nationalities. A real International environment, in total there are 12 language representatives and the common language is English. This company is also we very innovative and commits to product excellence, associate engagement, community service and reducing impact on the environment.
As a Customer Service Representative you complete all customer orders, requests and inquiries as well as providing service to customers and sales teams in order to consistently exceed customers expectation. Customer service should come naturally to you. You always have to do everything possible to make the customer feel good about any situation that might come forth. Your responsibility is to assist the general customer service department if the need is to arise. Essentially you are the link in the company between product, sales, and service. This focus will change day to day. One day you are needed in the Middle East where a promotion is taking place, the next day it’s possible that your focus is required in Spanish or Arabic speaking countries.
Most important aspect of this position is that you have a passion to work with customers and the ability to switch from task to task in a seamless and efficient manner (phone calls, email, faxes). Further more you are required to be a flexible person who has no problem with change of focus and can work with deadlines. Order management experience is an advantage, but fluent in English and in Turkish is a must! Lost but not least... you live in the area of Roosendaal (max. 30 km)
WHAT’S IN IT FOR YOU
- Salary depending on experience between €2400,- en €2700,-
- Open work environment
- Positive atmosphere
- Product training
- Fulltime job in Roosendaal
Any interest in this job as a Customer Service Employee please apply!
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.