French Customer Service and Administration Representative

publicatie:  aanvraagnummer: 1981490

bedrijf
Randstad Multilingual Recruitment
locatie
Amsterdam
aantal uur
38 uur
opleidingsniveau
HBO
salaris
€ 2200 per maand
dagen
5 dagen per week

Functieomschrijving

Our client is a fast paced international company within the insurance field who is looking for a French Customer Service Representative who speaks a third language next to English and French.

We offer a salary indication between € 1900,00 -2200,00 gross per month and one month salary bonus per year. You will receive a direct contract with our client for 38 hours per week and 28 holidays.

In this role you will be the first point of contact and you will provide a complete service to customers.

Your responsibilities:
-Maintaining daily contact and answering telephone calls -1st line- to customers, dealers and intermediairies.
-Processing policies, system support, requests, cancellations and archives documents.
-Processing all administration regarding claim handling.
-Keeping up-to-date with company's product knowledge. Supporting actions in relation to introduction of new programs and initiatives.
- Please note that the administrative part in this role is larger than the daily contact with clients

Requirements:
-Bachelor Degree
-1-3 years of customer service work experience
-Strong administration skills
- Native French with very fluent English as well as a third language, Dutch is a big plus.
-Affinity with MS office
-As a personality you interact and cooperate easily with your colleagues, you have excellent communication and administration skills. You maintain effective skills by undertaking a variety of tasks ranging from call taking, policy administration, system support and claims assessing. You are flexible and used to work with accuracy in a fast paced environment.


Please, consider that we will not react on your application if you do not meet the above-mentioned requirements.




Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

solliciteer

Contact

Randstad Multilingual Recruitment
Amsterdam-Duivendrecht

Randstad Multilingual Recruitment

0203420922

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