• Terneuzen
  • 40 uur
  • HBO
  • € 2800 per maand

Juridisch medewerker

  • 19 september 2017
  • Terneuzen
  • 40 uur
  • HBO
  • € 2800 per maand


  • 19 september 2017
  • aanvraagnummer: 1978462

For Dow Chemical we are looking for a Claims Specialist.

Role Description:
The Claims Specialist monitors high value and/or legally complex claims through the entire claim process and works with internal/external stakeholders in order to either minimize the losses incurred or maximize the restitution awarded to Dow.

Job Expectations:
-Coach and assist Claims Coordinators
-Process high value or legally complex claims and determine correct course of action
-Provide as required claims support through 24/7 on-call service independently taking actions to protect the interests of Dow
-Communicate with internal/external management in a proper and correct manner
-Escalate legally complex or unusually high value claims to appropriate functions
-Evaluate validity of claims from legal perspective
-Join external surveys and defend the business to safeguard their interests verbally as well as in writing.
-Be responsible for claim data input and reconciliation for accounting purposes
-Determine preliminary probable cause of damage ascertained and take appropriate related actions

Indicative Activities:
-Handle all claims received through functional mailbox
-Prepare detailed claims reports
-Claim handling through to closure of the case
-Be responsible for claim settling together with business representatives and maximizing value to Dow
-Cooperate with and support DOW legal department
-Look up information in SAP
-Update claim data base accordingly
-Provide support in the coordination of shipment returns, disposal or off grade sell of material for high value or legally complex claims
-Train and educate internal stakeholders as applicable on the claim process
-Provide claim communications for informational purposes to plant personnel, customer account representatives, businesses and functional Mailbox
-24/7 on call service for Bulk Marine related claims

Bachelor Degree or higher in Law

Minimum of 5 years of relevant work experience

Other Qualifications:
-Fluency in English (written & oral)
-Advanced knowledge of Microsoft Office Desktop applications
-Strong analytical skills
-Works independently, is self-motivated and accountable
-Ability to work towards tight deadlines
-Customer service mindset
-Excellent planning & organization skills
-Ability to multi-task and prioritize projects as appropriate
-Knowledge of transport law is an asset

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


Accountunit Dow
Schuttershofweg 1
4538 AA Terneuzen

Corine Dekker