German Account Support Coordinator
For a fulltime (5 days a week) position, we are looking for a German speaking Account Support Coordinator (m/f) who is also fluent in English.
The Account Support Department, located in Amsterdam, provides support to Elsevier's sales force and customers in Europe, the Middle East and Africa.
As an Account Support Coordinator you are a member of the Account Support Team, working within a multi-functional Regional Team organizing, preparing and archiving the administrative workflow of the Sales Process. For that reason the Account Support Coordinator works in very close cooperation with Account Managers and supports him/her in organizing the sales process in the most efficient and effective way.
NOTE: this is a mainly administrative role, which requires strong administrative experience!
We offer: We offer 2,400 gross (36 hrs/week) euros gross per month and an efficient and productive work environment.
Procedure; when invited, you will take part in half a day of assessments.
-Support for the Account Manager in the Sales Process;
-Central point of contact for customer towards internal partners;
-Responsible for contract execution;
-Gather and analyse usage reports ant other pre-sales call analysis
-Report to the Account Support Manager
-Languages: excellent German and English (native German is a plus)
-HBO+ level, or equal by working experience
-Administrative work experience
-Leadership follow through, ability to prioritise
-Good analytical and conceptual skills
-Knowledge of IT systems (Siebel, CRM)
-Excellent knowledge of Excel
-Flexible, capable to work under high pressure
-Well structured, accurate, able to administrate and monitor entire sales process
-Supportive for account management
-Customer Service oriented
-Proactive and self starting
-Professional social and influencing skills
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.