On Site Support

publicatie:  aanvraagnummer: 1932557

aantal uur
40 uur
€ 2450 per maand


For Philips we are looking for a On Site Support employee. Do you think that you meet the requirements of the job description below? Please read further and apply by uploading your resume.

Your challenge:
Take care of administrative activities to ensure delivery process of customer orders including invoicing. Goal is to have necessary documents to ship physical goods on time, correctly and complete at customer according to quality standards and in line with compliancy rules

Your key responsibilities are:
-Creation of necessary documents for shipments with use of different tools (e.g. SAP, MIC)
-Pro-active communication to (internal) customers in a clear and customer centric way (e.g warehouse, order managers, export control)
-Communicate and align with carriers to ensure on time and correct shipment of goods
-Archive all necessary documents for all shipments of customer orders related to customers and countries according to local legislation
-Arrange legalization of all necessary documents (e.g. invoice, CoO) by Chamber of Commerce of the Netherlands on time and correct
-Communicate and maintain all necessary information regarding shipments with all stakeholders including internal SharePoint overview
-Ensuring ICS (Internal Control Standards), SOX (Sarbanes Oxley legislation) and export control compliance
-Escalate prompt to Team lead when problems are not solved on time and could impact delivery.
-Actively support the implementation of continuous improvement, eg LEAN tools such as Kaizens/A3.

Your team:
The Customer Fulfillment Center (CFC) EMEA in Eindhoven combines several back office functions in the commercial supply chain of Philips to achieve process efficiencies. By doing so, the MG¿s are enabled to increase quality time with our customer.
You will work within an international team 2SO (2 Sales Orders), consisting of 14 enthusiastic, motivated and cooperative team members located in Eindhoven. You will report to the Team Lead Order Management

Our offer:
We welcome you to a challenging, innovative environment with great opportunities for you to explore.

We are looking for:
To be successful in this role, your profile includes:
Bachelor degree (HBO) in business administration /logistics, or you finished vocational educ-ation (MBO) with 2 to 3 years of experience in an operational environment, preferably with logistics.
-Fluent in English and, both in words and in writing (this is mandatory). Other European language skills are an advantage.
-Flexible in working overtime.
-Good general knowledge on export and exportdocuments
-Good general knowledge on logistical processes
-Furthermore you are an enthusiastic and motivated team-player. You can cope with stress, are precise, proactive, have a flexible mentality and you are able to work in a changing environment. You have good communication skills and are customer oriented and always sees opportunities to improve the processes (operational excellence).

Please notice that applications by mail will not be processed.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.



Account-Eindhoven Philips
Hooghuisstraat 39



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