• MAASTRICHT
  • 24 uur
  • WO
  • € 1900 per maand
solliciteren

Medewerker klantenservice


  • 15 november 2017
  • MAASTRICHT
  • 24 uur
  • WO
  • € 1900 per maand

functieomschrijving

  • 15 november 2017
  • vacaturenummer: 19185

Did you already meet Vera when you signed in at Randstad.nl? Vera is our virtual employee whose main job is answering your questions! Are you curious how Vera knows all the answers to your questions and would you like to help Vera give her the knowledge then this vacancy offers you to opportunity to do so!

We are looking for a new German content analyst who will take care of Vera’s performance. Vera is the product of CX Company, they develop the virtual employees to optimize companies efficiency and customer experience. Randstad.nl is not the only company that use this new way of customer service. Also big companies like Philips, KLM and Coolblue are customers of CX company.
Your day as a content analyst of CX Company consist out of analyzing questions, cluster these questions into categories and give prober answers to these questions. This will be the underlying mechanism of the knowledge from the virtual employees.

Do you want to be the ‘brain’ of the virtual employees and do you like to work in a dynamic, international team? Are you next to this 40 hours available during office hours and do you speak native German. Then this position is the right one for you!

Are you interested? Please apply with a English Cv and German motivation letter. Do you want more information about working as a content analyst or do you hav any questions, please contact me on 043-3291706 or Kimberly.heuts@nl.randstad.com

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

contact

Kimberly Heuts
kimberly.heuts@nl.randstad.com