As Quality and Facility Coordinator you report directly to the Operational Excellence Manager and indirectly to the Operations Manager. As a team, you are fully responsible for providing optimal service, directly or indirectly, to our internal and external customers.
The Quality Coordinator provides support in achieving and maintaining the required operational quality levels, and supports with audits and certifications (including ISO, TAPA-A, AEO, Regulated Agent & IATA) for all branches of BU High Tech NL. The safety of staff, compliance to procedures, protection of products and facilities plays a central role.
Tasks and responsibilities:
¿Audit accuracy of process documents such as Work Instructions; identify gaps
¿Support improvements of documents and compliance when gaps are identified
¿Audit compliance of Work Instructions by Operations
¿Management/maintenance of quality systems, including ISO;
¿Establishing and monitoring quality KPIs;
¿Preparation and updating of annual planning analyses and monitoring to support the quality management system;
¿Preparing, following and supervising audits, together with the Operational Excellence Manager and the Operations Manager;
¿Recording risks and compiling risk analyses;
¿Providing support and input on reporting and analyses to the Operational Excellence Manager and the Operations Manager;
¿Compiling relevant data for documentation, such as calculations, working drawings and operational instructions;
¿Support Ops with investigating quality failures by means of root cause analysis methodology;
¿Support training of Ops in Lean/Quality awareness to build quality into Operational processes and mind-set
¿1st contact for facility topics regarding the Schiphol-Rijk Facility.
¿Follow-up on facility requests, complaints and services.
¿Support the facility organization in the Schiphol-Rijk facility.
¿Organizing site events with support from the Gennep facility
¿You have completed a relevant Higher Professional Education (HBO) course or equivalent;
¿3 to 5 years¿ demonstrable experience in the quality management field (including ISO; TAPA-A), in addition to experience with RA and IATA rules and regulations;
¿Knowledge of different RCCA methodologies, and preferable knowledge of LEAN
¿Knowledge of MS Office. Experience with SAP and SharePoint is an advantage;
¿Knowledge of English is essential; knowledge of Dutch is an advantage.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.