As a Documentation Coordinator you will be part of the Supply Chain Operations department which is responsible for the coordination of logistic services, such as road and marine transports and the storage of Dow products. It makes sure that Dow products are delivered on time throughout Europe Middle-East and Africa. The several teams working within the department focus on areas like logistic coordination, including carriers and storage facilities. Supporting International Trade Operations (compliance with customs regulations, the creation and timely delivery of original documentation packages for export purposes) and Quality is also one of the tasks. Another team is engaged in the observance of (financial) damage suffered as a result of errors and accidents during the logistic process and holding someone accountable for it.
The role of Documentation Coordinator is to monitor and coordinate operational activities to ensure documentation is processed in line with the established work process and the functional requirements of Supply Chain Operations. It provides functional support by taking responsibility for the Quality Message follow up with the Logistics Service Providers. The Documentation Coordinator does follow ups on complaints and more complex issues, which an Administrator cannot solve.
-Monitor Documentation process performance and Logistic Service Provider performance within that process.
-Support non-standard documentation requests.
-Manage Documentation Issues.
-Backup for Documentation Specialist.
-Follow up on complex complaints and issues.
-Fluency in English
-Intermediate knowledge of Microsoft Office Desktop applications
-Experience with SAP R2/3
-High level of accuracy and eye for detail
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.