Customer Support Specialist
Are you the new Customer Support Specialist in this international medical company?
- Provide excellent customer support by handling customer queries, such
as product information, service information, order status or general
questions. Be the main contact by representing the office in any
communication acting as a process owner for customer enquiries.
- Manage the sales order fulfillment process on a customer level by
executing order intake, order entry, confirmation, coordination of
delivery (through Logistics), export procedures, administration and
- Monitor orders to keep financial risk under control.
- Support Sales by processing quotes or tender responses, under Sales¿
- Handle customer complaints, both internal and external, via the
defined complaint processes.
- Associates Degree required
- Native local language Dutch and English fluent is required, French is preferred
- Overall technical experience 2-5 years
- MS office -, SAP applications required
- Knowledge of medical environment preferred
- Customer focused and a real team player; able to oversee and
coordinate a process from start to end.
Interested? Please apply now!
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.