Customer service agent
Ready for a new challenge?
For this customer service position, you will interact with customers on behalf of the organization. You provide information about products and services, take orders, respond to customer complaints, and process return.
You will work for a new company located at one of the nicest mansion in the center of Maastricht. You will work in the financial branch, within a highly motivated team.
What are your tasks?
¿Listen and respond to customers¿ needs and concerns
¿Provide information about products and services
¿Take orders, determine charges, and oversee billing or payments
¿Review or make changes to customer accounts
¿Handle returns or complaints
¿Record details of customer contacts and actions taken
¿Research answers or solutions as needed
Who are you?
¿You are highly motivated and enthusiastic
¿You have some experience in the customer service
¿You are (near) native German and speak fluently English
What we offer?
¿Nice salary with room to grow
¿Working hours from Monday till Friday between 8 and 18h or from Tuesday till Saturday between 8.00 and 18.00.
¿easily accessible with public transport
Do you want to work for this new, amazing company, apply now!
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.