• MAASTRICHT
  • 32 uur
  • HBO
  • € 1800 per maand
solliciteren

Customer service representative


  • 09 november 2017
  • MAASTRICHT
  • 32 uur
  • HBO
  • € 1800 per maand

functieomschrijving

  • 09 november 2017
  • vacaturenummer: 17730

Would you like to work for the biggest Customer Assistance Center of Europe? Stop looking because Mercedes Benz is hiring!

The Customer Assistance Center of Mercedes Benz in Maastricht serves more than 30 countries in the world. The customer service representatives, from more than 31 nationalities, are the main and most important contact point between the customers, prospective customers, and the company. Mercedes is growing more and more, so we are really looking for you to join our great team.

What happens at Mercedes, stays at Mercedes:
Within the Customer Service Department you will be the most important interface between customer and the company, and you ensure that all questions and inquiries are handled adequately. You provide this service by phone, fax or email. This service is responsible for after-sales issues, technical and products subjects and general questions.

HELP, my vehicle broke down!!
At the S24H service you will help customers needing roadside assistance. Unfortunately breakdowns also happen with this great brand, all day every day around the world. This means that you will be working in early shifts, middle late shifts, late shifts and night shifts. Working in these shift means happy customers and more money for you! Remember, it is not funny when your car breaks down. 2 minutes can feel like 2 hours!

Native?
You will help the customers in their native language, therefor we are looking for super friendly people who have great knowledge of their country, culture and geography. At the moment Mercedes is hiring for FRANCE, BENELUX, SWEDISH AND GERMANY

You will be a great match if:
- You have a University/College Education
- You have excellent grammar and writing skills in your native language and in English
- You are a sympathetic and helpful person with customer service experience
- You like to work in a great team and like to socialize.

Why Mercedes?
- Great salary
- Collective health insurance
- Relocation package
- Good catering
- Career possibilities within the company
- The Mercedes experience: driving in the latest Mercedes

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

contact

Janahan Nadarajah
janahan.nadarajah@nl.randstad.com