• 40 uur
  • HBO
  • € 3100 per maand

Supply Chain Operations Leader

  • 21 november 2017
  • 40 uur
  • HBO
  • € 3100 per maand


  • 21 november 2017
  • vacaturenummer: 12722

For Unilever we are searching for a Supply Chain Operations Leader for a period of 6 months. The Supply Chain Operations Leader (SCOL) is part of the Supply Chain Operations (SCO) department. The SCO dept. is the linking pin between supply and demand. It is responsible to manage demand and supply operations in order to optimize customer casefill performance and inform stakeholders about any stock risks and opportunities. The scope of the SCO dept. encloses all categories in retail, out-of-home and Foodsolutions channels of Unilever Netherlands.

Managing Service Levels / Stock Allocation:
• Secure daily process of customer orders from order to delivery at customers’ distribution centers, respecting customer delivery SLAs (e.g. today-for-today, 24-hours and 48-hours delivery on a 7 days per week operation)
• Take proper action on demand and supply alerts coming from the Proactive Stock Management Tool (PSMT) and APO
• Make optimal trade-offs in stock allocation across all customers from a total business perspective
• Update order management database (OMDB) in case of demand variations which lead to low cover or out of stocks
• Mitigate and support in supply when demand variations lead to stock availability issues
• Mitigate supply and demand risks in case of quality issues and stay in contact with the QA manager
• Analyze KPI reports regarding customer service levels and take corrective actions when needed to ensure improvement

Business partner role:
• Ensure relevant and appropriate stakeholder management in order to reach alignment in the stock allocation process throughout the MCO
• Communicate supply and demand risks and opportunities pro-actively to CD and SC stakeholders

Managing Obsoletes:
• Responsible for stock life cycle management (clear overstock / dead stock / returns)
• Alert and capture stock to expire/ potential obsoletes (relaunches) on ‘signaleringslijst’
• Manage phasing in and phasing out of all new innovation / relaunches with SU & VF with respect to obsoletes
obsoletes on raw and packaging materials
• Organize destruction of obsoletes (incl. Business approval)
• Deliver obsoletes target, including but not limited to pro-active identification of obsolete risks caused by demand deviations and oversupply

Weekend ordering:
• Secure order fulfillment process during the weekends
• Ensure appropriate customer communication about order fulfillment
• Supervise and monitor the execution of tasks of the Supply Chain Officers and ensure excellent execution. Where necessary, provide support and coaching

• Excellent communication skills (in Dutch & English)
• Knowledge of SC and Customer Service processes
• Knowledge of ERP Systems (preferably SAP/APO)
• Knowledge of MS Office
• Time management and priority setting skills

• Internal/External customer orientation
• Analytic ability
• Team commitment
• Entrepreneurial and growth mindset
• Influencing others

Experience / Qualifications:
• Bachelor’s or preferred Master’s degree
• Background in Supply Chain or Customer Service
• At least 2 years of relevant work experience
• Affinity with FMCG market
• Experience in Planning or Stock Management
• Experience in/proven track record in stakeholder management
• Languages: Dutch/English

Unilever offers you a chance to work in a leading FCMG company, where there is plenty of room to learn and develop yourself. If you are interested please respond with an English motivation and CV. The salary is between € 3100,- and € 3400,- depending on age and experience.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


Helena van Maanen